Last updated: July 2, 2026
Thank you for shopping with The Real Deal Nest Home.
This Refund and Returns Policy explains how returns, refunds, exchanges, and order issues are handled when you purchase from our website:
If you have any questions, please contact us at:
support@therealdealnesthome.com
Return Window
We offer a 30-day return policy.
This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
Unused
In the same condition that you received it
In its original packaging when possible
Accompanied by proof of purchase or order confirmation
How to Request a Return
To start a return, please contact us at:
support@therealdealnesthome.com
Please include:
Your full name
Order number
Email used at checkout
Reason for the return
Photos of the item, if the item arrived damaged, defective, or incorrect
Returns sent back without contacting us first may not be accepted.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
If your return is approved, we will provide instructions on where and how to send your item.
Shipping costs are non-refundable unless the return is due to our error or a defective/damaged item.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as it arrives.
If your item is damaged, defective, or incorrect, contact us as soon as possible at:
support@therealdealnesthome.com
Please include clear photos of:
The item
The packaging
The shipping label
The damage or issue
We will review the issue and determine the best solution, which may include a replacement, refund, or other resolution.
Non-Returnable Items
Some items may not be eligible for return, including:
Used items
Items damaged after delivery
Items missing parts or packaging
Items returned after the 30-day return window
Personal care or hygiene-related products, if applicable
Final sale or clearance items, if clearly marked as final sale
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund is approved.
If approved, your refund will be processed back to your original payment method.
Please allow time for your bank, credit card company, or payment provider to process and post the refund.
Original shipping charges, if any, may not be refundable.
Exchanges
We do not guarantee exchanges for all items.
If you need a replacement for a damaged, defective, or incorrect item, contact us at:
support@therealdealnesthome.com
We will review your request and let you know the available options.
Order Cancellations
If you need to cancel an order, contact us as soon as possible at:
support@therealdealnesthome.com
Orders that have already been processed, packed, shipped, or fulfilled may not be eligible for cancellation.
Late or Missing Refunds
If your refund has been approved but you have not received it yet, please first check with your bank, credit card company, or payment provider.
Refund processing times can vary depending on your payment provider.
If you still need help, contact us at:
support@therealdealnesthome.com
Contact Us
If you have questions about returns, refunds, damaged items, or order issues, please contact us:
The Real Deal Nest Home
Website: https://therealdealnesthome.com
Email: support@therealdealnesthome.com